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Privacy Policy

Ashly Web Solutions LLC (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have, when you visit our website or engage our web development, web design, and app development services (the “Services”).

By using our website or Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

a) Information you provide directly

  • Name, email address, phone number, and company/business name
  • Billing and payment information (processed via secure third-party payment gateways — we do not store full card details)
  • Project details, files, content, credentials, and other materials you share with us to complete your project
  • Messages you send us through contact forms, email, or chat

b) Information collected automatically

  • IP address, browser type, device information, and operating system
  • Pages visited, time spent on our site, and referring URLs
  • Cookies and similar tracking technologies (see Section 5)

c) Information from third parties

  • Information shared via integrated tools (e.g., analytics providers, payment processors, or scheduling tools) that you interact with on our site.

2. How We Use Your Information

We use the information we collect to:

  • Provide, deliver, and manage our web/app development Services
  • Communicate with you about your project, quotes, invoices, and support requests
  • Process payments and send billing-related communications
  • Improve our website, Services, and customer experience
  • Send marketing communications, newsletters, or promotional offers (only with your consent, where required, and with an option to opt out at any time)
  • Comply with legal obligations and protect against fraud or misuse of our Services

3. How We Share Your Information

We do not sell your personal information. We may share information with:

  • Service providers who help us operate our business (e.g., hosting providers, payment processors, email/communication tools, analytics providers), under confidentiality obligations
  • Third-party platforms required to complete your project (e.g., domain registrars, app stores, CMS platforms), only as necessary and with your authorization
  • Legal authorities, where required to comply with applicable law, regulation, legal process, or governmental request
  • Business transfers, in the event of a merger, acquisition, or sale of assets, where your information may be transferred as part of that transaction

4. Data Retention

We retain personal information for as long as necessary to:

  • Fulfill the purposes described in this Privacy Policy
  • Maintain business, financial, and legal records as required by law
  • Resolve disputes and enforce our agreements

Project files and credentials are retained only as long as needed for the project and any agreed post-launch support period, after which they may be securely deleted or archived.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Remember your preferences
  • Understand how visitors use our site (via analytics tools such as Google Analytics)
  • Improve site performance and user experience

You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of our website.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information, subject to legal or contractual retention requirements
  • Opt out of marketing communications at any time (via the unsubscribe link in our emails or by contacting us directly)
  • Object to or restrict certain processing of your information

To exercise any of these rights, please contact us using the details in Section 11 below.

8. Children’s Privacy

Our website and Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with a revised “Last updated” date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Ashly Web Solutions LLC

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